At Ghaat , privacy and security are priorities and we are committed to transparency in the processing of personal data of our users/customers. Therefore, this Privacy Policy establishes how the collection, use and transfer of information from customers or other people who access or use our website is carried out. 

When using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the rules of the Federal Constitution of 1988 (art. 5, LXXIX; and art. 22, XXX – included by EC 115/2022) , Data Protection standards (LGPD, Federal Law 13,709/2018), consumerist provisions of Federal Law 8078/1990 and other applicable standards of the Brazilian legal system . 

Therefore, Cais de Búzios Comercial LTDA, hereinafter referred to simply as “Ghaat”, registered with the CNPJ/MF under No. 06.068.588 /0001-00 in the role of Data Controller, is obliged to comply with the provisions of this Privacy Policy . 

1. What data do we collect about you, for what purpose and how do we collect it?

 Our website collects and uses some of your personal data in order to enable the provision of services and improve the user experience.  

 1.1 ) To collect this data, we use the following technologies: 

 Website: Within our website you can fill out forms, send comments and questions, contact our team or register on our platform, and your data will be saved for later service; 

1. Messages and communications : When you communicate with our team, whether via Whatsapp, SMS, email or any other types of chat, some data may be saved for future conferences and facilitate communication with our customers and users. 

1. Offline: Some data may be collected offline, for example, at events and organizations, where we may collect your email or other data, to maintain communication and necessary information that you need to know. 

1. Third Party Data: Sometimes, third parties may send our company some of your data, for example, data received through social media (such as Facebook, Instagram, Tiktok or other social networks), from the government or payment intermediaries. 

2 - How and why we collect your data: 

 It is important that you, our user or visitor, know how and what personal data we collect and use when you visit our website. We emphasize that we always try to collect as little data as possible for your greatest security, however, some data is essential to be able to deliver the best possible service and even for the website to function, as described below:  

1. Marketing: When you fill out forms and register on the website, you may receive emails with promotions and news from the website. We may collect name, email, birthday, city of residence and telephone number. 

1. Site Navigation: When you browse our website, we automatically collect data such as your IP address, browser type, pages accessed, time spent on each page and other information. 

1. Contact information: When you contact us, whether by email, phone or chat, we collect your contact information, such as your name, email, phone number and the message you sent us. 

1. Service Usage Information: When you use our Services, we collect data about your activities, such as the searches you perform, the videos you watch, the pages you visit and the purchases you make, and when you share photos with us , comments, suggestions, questions, answers, information, texts, files, graphics, videos or other materials, we collect the information you send us. 

1. Location Information: When you use our Services, we collect precise location data to provide the services you have requested. For example, when you request a delivery service, we collect your full address to send the delivery to the right location. 

3 - About the use of Cookies 

 We use cookies on our website and applications to improve your browsing experience on our website. A cookie is a small text file that a website stores on your computer or mobile device when you visit the website.  

Cookies allow us to recognize your browser and provide you with the best experience when browsing our website. Additionally, cookies help us understand which sections of the website are most interesting to you and which content can be recommended to you.  

You can at any time block cookies in your browser, or clear the cache to remove them.  

It is important to highlight that we try to minimize the use of non-essential cookies, but we use those necessary to deliver a better service, in accordance with the legitimate interest provisions in the LGPD. You can disable them in your browser at any time.  

 4 - Who do we share your personal data with: 

 Service Providers: we share your personal data with our service providers, who provide marketing, data analysis, payments, sending emails and other services to us. These service providers may only use your personal data to perform these services for us and in accordance with our instructions.  

Advertisers and Commercial Partners: we may also share your personal data with companies that carry out advertising, or commercial partners. However, we only share your personal data as instructed by you.  

Online Communities: When you join one of our online communities, your personal data may be seen by other members of that community.  

Investors: we may share your personal data with our investors. However, we only share your personal data as instructed by you.  

Branches and Subsidiaries: We may share your personal data with our branches and subsidiaries. However, we only share your personal data as instructed by you.  

Government Authorities and Other Parties: Sometimes we may be legally compelled to release or disclose your data to government authorities or other parties as required by law.  

Or for other reasons, such as:  

(i) Comply with a legal obligation;  

(ii) Protect the rights, property or safety of the Page;  

(iii) Avoid real or potential damage to property or the safety of people;  

(iv) Otherwise as permitted by law.  

5- About your Rights in relation to the Data collected 

 This text aims to clarify our readers and visitors about their rights in relation to personal data.  

According to the General Personal Data Protection Law (LGPD), everyone has the right to information , transparency , freedom and autonomy in decision-making.  

With regard to personal data, the person has the right to access , correction , deletion , portability , limitation of processing and opposition.  

The person also has the right to deny at any time their personal data being used for marketing purposes and receiving commercial communications.  

To exercise your rights, simply contact our team.  

We clarify that personal data is treated confidentially and that we take any and all necessary security measures to ensure data protection.  

6 - About the security we apply when processing your data 

 Security is one of the fundamental pillars of our privacy policy.  

All personal data you provide to the website will be treated with complete confidentiality and security, in accordance with applicable legal regulations.  

To ensure the protection of your personal data, the website uses several security measures, such as:  

1. SSL (Secure Socket Layer) encryption; 

1. Firewalls; 

1. Intrusion detection systems; 

1. Constant monitoring of networks; 

1. Use of secure passwords; 

1. Periodic verification of systems security.
   
   All personal information is stored on secure servers, protected against unauthorized access, using the most modern and advanced security systems.
   
   If you have any questions or concerns regarding the security of your personal data, please contact us. 

7 - Request for modification, removal or alteration 

 We understand that you may eventually want to modify, remove or change your personal data.  

If you would like to make a change, removal or modification, please contact us and we will do our best to accommodate your request. However, please bear in mind that in some cases we may not be able to fulfill your request, especially if it is necessary to comply with our legal or contractual obligations.  

Additionally, please remember that if you request that we remove your personal data from our databases, this may affect your use of our website and services. If you are unable to make a change or modification, or if you wish to delete your personal data, please contact us so we can discuss other options by clicking on the contact tab.